Age Requirement
You must be at least 18 years old to use Hanamee. We do not knowingly collect or solicit personal information from anyone under 18.
Information We Collect
We collect:
- Profile information (name, age, photos, bio)
- Location data to show nearby matches
- Device information and usage data
- Chat messages and interactions
- Photos you choose to share
- Authentication data
- Subscription and purchase information
How We Use Your Information
Your information is used to:
- Create and manage your account
- Provide matching services
- Ensure platform safety
- Improve our services
- Process and manage your subscription payments
- Comply with legal requirements
Subscription Information
Hanamee offers auto-renewable subscriptions with the following terms:
- We offer monthly and annual subscription options for Gold and Platinum membership tiers
- Payment will be charged to your Apple ID account at confirmation of purchase
- Your subscription automatically renews unless auto-renew is turned off at least 24 hours before the end of the current period
- Your account will be charged for renewal within 24 hours prior to the end of the current period
- You can manage your subscriptions and turn off auto-renewal by going to your Account Settings on the App Store after purchase
- No refund is provided for the unused portion of the term when cancelling a subscription
For more details on our subscription terms, please refer to our Terms of Use.
Information Sharing
We may share your information with:
- Other users (as per your privacy settings)
- Service providers, including payment processors
- Law enforcement (when required)
- Safety and anti-fraud partners
Your Rights
You have the right to:
- Access your personal data
- Correct your data
- Delete your account
- Export your data
- Withdraw consent
- Lodge a complaint with authorities
Safety & Security
We implement various measures to protect users:
- Profile verification options
- Report and block features
- Data encryption
- Regular security audits
- Automated threat detection
Regional Rights
Additional rights may apply based on your location:
- EU/UK (GDPR): Enhanced data rights
- California (CCPA): Specific privacy rights
- Other regions: Local data protection laws
Contact Us
For privacy-related inquiries:
Email: privacy@hanamee.app
Address: Neue Schônhauserstraße 3-5, 10178 Berlin